Help centre
Answers for running your driving school.
Browse common questions about setup, bookings, instructors, payments and student accounts. Still stuck? Contact our Australian support team.
Frequently asked questions
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Create an account at sign-up, then set up your school profile, instructors and availability. You get 14 days free with no credit card required.
Most schools are ready in minutes. Add your school details, invite instructors, set working hours and locations, then share your booking link or website.
Yes. Students can book and pay through your school website or booking page. Confirmations and reminders are sent automatically.
DriveInstructor Pro uses shared calendars and availability rules. When a lesson is booked, that time becomes unavailable for other bookings.
Instructor Hub lets independent instructors join one or more schools, manage availability and locations, and keep every booking in one global calendar.
Yes. Instructors can join multiple schools from one account. Bookings from every school appear in their global calendar to help prevent conflicts.
You can take card payments, sell packages and track student credit balances automatically after each lesson. Instructor payouts can run through Stripe Connect.
No. You can start a 14-day free trial without entering a credit card.
Yes. Student accounts show upcoming lessons, package credit, progress and booking history in one place.
Use Sign in, then choose the forgot password option on the admin login page. A reset link will be sent to the email on the account.
Need more help?
Our team can help with onboarding, billing and product questions.